Error Code
Thermador Refrigerator E14 Error Code
E14 on a Thermador refrigerator is generally linked to a possible cooling-performance problem. This guide gives a plain-language overview, the symptoms you might notice, safe checks you can perform, and when it is best to call a technician — with a reminder that exact behavior varies by model.
Reviewed by Daniel Reeves · Last reviewed August 18, 2026
Error guide
Code overview
Quick answer — E14 — commonly associated with a cooling issue on a Thermador refrigerator. Meaning can vary by model; verify before relying on it.
On many Thermador refrigerator models, the E14 code is commonly associated with a possible cooling-performance problem. The exact meaning can differ between appliance series and model years, so treat this as general guidance and confirm it against your specific model’s documentation before acting.
Model note: ASKO reuses codes across series and model years, so E14 may mean something different on another appliance or generation. Confirm against your model’s documentation and record the full model number before acting.
- Error code: E14
- Appliance: Refrigerator
What to look for
Symptoms you may notice
These are the signs homeowners often see when E14 appears on an ASKO appliance.
- The refrigerator shows E14 and cooling seems off
- Temperatures drift while E14 is displayed
- E14 appears alongside unusual cooling behavior
Why it happens
Possible causes
Exact meaning can vary by model — treat these as common associations, not a final diagnosis.
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A cooling-performance issue (varies by model)
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A sensor or control affecting cooling
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Airflow or door-seal problems reducing performance
Before you call
Safe checks you can make
Simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
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Confirm the vents inside are not blocked by items
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Confirm the door seals and closes properly
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Note actual temperatures if you can measure them
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Record the full model number before contacting a technician
Safety first
Important safety warning
Do not open internal panels, access high-voltage wiring, or bypass any safety device. Never open the sealed cooling or refrigerant system — this must be handled by a certified technician. If you see smoke, sparks, a burning smell, or water near electrical parts, switch the appliance off at the outlet if it is safe to do so and call a professional.
Please avoid
What not to attempt
Get help
When to call a technician
If E14 persists after the safe checks above, or you are unsure at any point, book a diagnosis. A technician can confirm what E14 means on your specific model and resolve the underlying cause safely.
Likely related component:
Often related to the cooling/refrigeration system (varies by model).
References
Sources & references
- Thermador appliance user manual — error/display messages section
FAQ
Frequently asked questions
Quick answers about E14, safe checks, and when to book a technician.
02 answers
You can safely try the basic checks above and a manufacturer-approved restart. If E14 returns, the underlying cause needs a proper diagnosis. Because the meaning can vary by model, confirm against your documentation.
Not necessarily. Thermador reuses codes across series and model years, and the exact meaning can differ. Record your full model number so the code can be interpreted correctly.
Book a repair
Tell us about your ASKO we’ll take it from there
Share your model and that you are seeing E14 — we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
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